We recognise that moving into a care home can be a traumatic experience, not only for the resident but also for family and friends. We are committed to providing prospective residents and their family/representatives with the information necessary for them to make an informed choice of placement, to assessing the needs of the resident prior to admission ensuring they can be met and to provide the support, information and resources to ensure that the resident is made to feel secure and comfortable after admission.

We recognise that the decision to move a loved one into a care home will not be made lightly and the pre-admission phase aims to ensure that prospective residents or there representatives are provided with the necessary information to enable them to make an informed choice. Our admissions process has been designed to ensure that we can provide a suitable environment and meet the needs of the resident.

As soon as a new resident arrives, we will ensure that they are made as comfortable as possible and welcomed in a manner that will reduce anxiety. Our admission strategies are focused on providing the resident with the appropriate support and guidance on the first and early days to ensure they settle into and are comfortable with their new surroundings.

We are committed to:

• involving the resident in the process to ensure that their plan of care is centred around their aspirations and expectations
• providing appropriate information to enable the resident to make an informed choice
• encouraging an introductory visit
• obtaining referral information containing the residents diagnosis, daily living skills, disabilities and social/medical history
• assessing the needs of the resident prior to admission to determine that care needs can be met

For more information on our admissions process or if you would like to discuss any aspect of the home or would like to arrange a viewing then please contact Jacqui or Laura on 0161 947 0874 or 0161 862 9338